Just like the rest of big tech, Amazon has been stung by rising rates of inflation and a drop in ecommerce spending. ![]() But poor attrition rates isn't the only thing Amazon has been grappling with recently, as we explore next. With development and training opportunities proving to be lackluster at best, not to mention the sub-bar pay available to factory workers, it's unsurprising that Amazon employees are trading in their roles for new opportunities. A report from April this year found that Amazon's training complex lacked a “ standardized process to measure impact”, and was “unable to determine whether the learning path had detectable effects on behaviors or business impact”. However, poor training also seems to be a major impetus for workers abandoning the company. “The primary reason exempt leaders are resigning is due to career development and promotions” – Quote from one of the leaked Amazon documents This is in comparison to only 4% of warehouse process assistants that were promoted to area manager roles. ![]() ![]() Specifically, the report showed that Amazon “intentionally limited upward mobility for hourly workers”, in favor of fresh college grads, that made up 39% of the company's new leaders. So, with Amazon facing the very real risk of running out of workers, what is making staff want to leave so badly? Why Are Staff Leaving Amazon at Such an Alarming Rate?Īccording to the report obtained by Engadget, the main reason employees are fleeing the company is because of a widespread lack of growth opportunities. From the warehouse floor to Amazon's headquarters in Seattle, workers throughout the company appear to be facing roadblocks when it comes to working themselves up the ranks.Īside from not providing a strong development framework to begin with, findings from a 2021 New York Times investigation revealed that these roadblocks could also be there by design. With Amazon chewing up and spitting out workers at such a fast rate, experts at Recode believe that the US labor supply could become depleted in certain regions within a few years. In fact, their findings revealed that the turnover rate among warehouse workers was around 100%, double the industry average. ![]() However, according to a recent investigation from the Wall Street Journal and National Employment Law Project, the churn rate among lower-level staffers like factory workers is much higher than with other levels of the company. What's more, the lowest turnover rate for one of the company's 10 tiers was almost 70%, which is still far over the national average of 47.2%. The documents also show that rates of attrition were high throughout all tiers of the company - from entry-level workers through to executives and vice presidents. For example, recent documents sent to Engadget marked “Amazon Confidential” have revealed that in addition to striking, employees from all levels of the company are deciding to walk away from the company to seek opportunities elsewhere.Īccording to the report, which was comprised of internal research papers, slide decks, and spreadsheets, only one out of three new hires in 2021 stayed with the company for longer than 90 days, and former workers were twice as likely to leave by choice over being fired.
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